Do as follows if you fall ill or injure yourself:

The first thing to do is contact the Health Advisor by phone or in the Pohjola Hospital app.
A healthcare professional will assess your symptoms and, if necessary, refer you directly to a partner doctor or a remote consultation to ensure that you receive appropriate care. If you don’t need to see a doctor, you will receive clear instructions for home care.
If the healthcare services are subject to a charge, the Health Advisor will check what your Pohjola Insurance policy covers and whether you can make use of direct reimbursement. As a Pohjola Insurance insurance customer, you may also get a claim settlement decision while talking to the Health Advisor.

Help in the app or over the phone 0100 5225.