If you get injured

Do as follows if you fall ill or injure yourself:

  1. The first thing to do is contact the Health Advisor by phone or in the Pohjola Hospital app.
  2. A healthcare professional will assess your symptoms and, if necessary, refer you directly to a partner doctor or a remote consultation to ensure that you receive appropriate care. If you don’t need to see a doctor, you will receive clear instructions for home care.
  3. If the healthcare services are subject to a charge, the Health Advisor will check what your Pohjola Insurance policy covers and whether you can make use of direct reimbursement. As a Pohjola Insurance insurance customer, you may also get a claim settlement decision while talking to the Health Advisor.

Help in the app or over the phone 0100 5225.

Read more about the Health Advisor here.

Insurance numbers of Skating passes

  • Skating School pass: 06-21826
  • Other passes: 06-21611